FAQs
Please send all inquiries to brady@otrio.com
What do I do if I lose a piece?
Drop me an email and we'll figure it out.
Can I order from outside the US?
At this time we do not ship outside the US (due to customs / tariff requirements). That said if you happen to live elsewhere and know someone who lives somewhere we ship and is willing to order and send the game to you so be it!
What if I have an idea for a game?
I'd love to see it! I'd be happy to review the concept and if I cannot help you hopefully I can connect you up with someone in the industry that may be able to take your idea to market.
What if I need expedited shipping?
At this time we only offer standard ground shipping.
What is your return policy?
In order to make the return process as easy as possible, below are some guidelines for you:
We try to ensure your product gets to you safely, but sometimes stuff happens. If your package is damaged during shipping please save all of the original packaging, including the shipping box, and contact us.
If you for some reason the game is not to your liking, you have a 30 days to let us know (the game and packaging must be returned in the original condition).
Any refunds will be less the cost of shipping.
If you have any questions about our return policy or your order, please feel free to email us: brady@Otrio.com
How do I install the gasket onto the game board?
